Effective Date: 1st January 2026

Ares Automotive L.L.C. (“Ares Automotive”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website www.aresautomotivellc.com or use our products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our website or services.

1. Information We Collect

We may collect personal information from you when you:

• Visit our website;
• Contact us through our website, email, or telephone;
• Request quotations or product information;
• Place an order or make a purchase;
• Subscribe to newsletters or marketing communications; or
• Otherwise interact with our business.

The information we may collect includes:

Personal Information

• Full name
• Email address
• Telephone number
• Mailing or business address
• Company name (where applicable)

Account Information

• Username and password (if applicable)

Payment Information

Payment details required to complete transactions are processed through secure payment providers. We do not intentionally store complete credit or debit card information on our servers.

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Date and time of access
• Pages visited
• Referring website
• Website usage statistics through cookies and similar technologies

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

• Provide products and services;
• Process orders and payments;
• Respond to enquiries and customer support requests;
• Improve our website, products, and services;
• Personalize your browsing experience;
• Send quotations, invoices, order confirmations, and service updates;
• Send promotional emails and marketing communications (where permitted by law);
• Conduct internal research and business analysis;
• Prevent fraud, unauthorized access, and security incidents; and
• Comply with legal and regulatory obligations.

3. Sharing and Disclosure of Information

We value your privacy and do not sell or rent your personal information. We may share your information only in the following circumstances:

• With trusted service providers that assist us in operating our business, website, payment processing, logistics, or customer support;
• With affiliated companies, suppliers, or business partners where necessary to provide our services;
• Where you have provided your consent;
• To comply with applicable laws, court orders, or government requests; or
• To protect the rights, property, safety, or legal interests of Ares Automotive L.L.C., our customers, or others.

All third parties receiving your information are expected to maintain appropriate confidentiality and security measures.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, remember user preferences, and improve website functionality. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction. While we strive to protect your information using commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites for your convenience. These websites operate independently and have their own privacy policies. Ares Automotive L.L.C. is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before submitting any personal information.

7. Your Rights and Choices

Subject to applicable laws, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your personal information where legally permissible;
• Withdraw consent for marketing communications; and
• Request information regarding how your personal data is processed.

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website. We encourage users to review this Privacy Policy periodically to remain informed about how we protect their information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Ares Automotive L.L.C.

Address:
Saih Shuaib 3, Dubai Industrial City
P.O. Box 127086
Dubai, United Arab Emirates

Website: www.aresautomotivellc.com

Email: info@aresautomotivellc.com

Telephone: +971 55 608 9277

By accessing or using our website, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.